Strengthening security for AutoNation’s AWS-Based application

Client: AutoNation, USA

Industry: Automotive retailer

Service Provided: Industrial Automation – Water Level Control System

Content

Challenge
Solution
Achievements
Conclusion

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Challenge

AutoNation, one of the largest automotive retailers in the USA, needed a robust security solution for its container-based application hosted on AWS. With highly sensitive customer and operational data at stake, the company encountered several critical challenges:

Identifying and Securing Vulnerabilities:
With the rise of cyber threats, AutoNation needed to proactively identify and mitigate application vulnerabilities that attackers could exploit.
Protection Against Unauthorized Access and Data Breaches:
Handling large volumes of personal and financial information made the application a prime target for unauthorized access and potential data breaches.
Ensuring Compliance with Industry Standards:
AutoNation had to meet strict regulatory requirements, such as ISMS and PCI-DSS (Payment Card Industry Data Security Standard), to avoid financial penalties and operational disruptions.
Real-Time Threat Detection and Incident Response:
Trust is never permanent. Even authenticated sessions are continually evaluated based on user behavior, device posture, location, and time of accessWith increasing cyber risks, it became imperative for the automaker to have continuous, real-time monitoring of their application for potential threats, and to ensure that any detected vulnerabilities or attacks were quickly mitigated. Minimizing response time was critical to reducing the impact of security incidents on the organization.

Solution

JAHAANN provided a comprehensive and multi-layered security solution to address AutoNation’s needs. With Transcend Retail, they were empowered to keep up with the growing consumer demands. It’s a game-changing platform in the auto industry, a fully digital and integrated car subscription platform designed for micro-leasing, revolutionizing the customer journey. It enables online purchases and ensures seamless finance approvals. Transcend Retail is the ultimate solution for dealerships and OEMs. With its inclusion, AutoNation can enhance its security approach while leveraging various AWS-native security tools to create a defense-in-depth strategy. The key components of the solution included:

Managed Security Operations Center (SOC):

Objective:

Provides 24/7 real-time monitoring, incident detection, and mitigation

Execution:

NETSOL established a Managed SOC to continuously monitor AutoNation’s AWS environment. Using advanced threat detection tools and AI-powered analysis, the SOC was able to detect potential security incidents in real-time, providing rapid response to mitigate risks.

Vulnerability Assessment & Penetration Testing (VAPT):

Objective:

Identify vulnerabilities within the container-based application before they can be exploited.

Execution:

The team conducted regular VAPT to proactively find and address any potential weaknesses in the application. This included both automated scanning and manual testing to simulate realworld attack scenarios, ensuring that no stone was left unturned.

AWS Security Hub:

Objective:

Centralize security management and ensure compliance with industry regulations.

Achievements

By integrating the multi-layered security and Transcend Retail Solutions, JAHAANN wash able to deliver the following significant results to AutoNation:

High Conversation Rates
The platform boasts a 23% average conversion rate from lead to sales over three years.
Rapid expansion
Dealer enrollments doubled within a year (2023-2024) leading to a 5x increase in MINI Anywhere lead volume and vehicle sales.
Industry Recognition
MINI Anywhere has been recognized by major automotive forums as one of the top-ranked OEM digital retail tools in the competitive luxury market.
Customer convenience
Customers can now complete their purchase in just 30 minutes from home, across 60 active MINI dealerships.

Conclusion

MINI USA's collaboration with JAHAANN Technologies has not only enabled them to catch up with industry leaders, but also to set new benchmarks in digital auto-retail. By embracing NETSOL’s Transcend Retail platform (formerly known as Otoz) NETSOL’s digital retail experts are ready to help you create a seamless and secure customer experience. and developing MINI Anywhere, MINI USA has enhanced its online presence and significantly boosted vehicle sales. As the automotive industry continues to evolve, platforms like MINI Anywhere are poised to lead the future of automotive commerce, redefining convenience, efficiency and user experience.